
Field Service Management reinvented through Artificial Intelligence
It is well known that technicians can only solve problems in their working environment quickly after many years of experience. Wouldn’t it be convenient for…
It is well known that technicians can only solve problems in their working environment quickly after many years of experience. Wouldn’t it be convenient for…
The market volume for Field Service Management solutions (FSM) is 3.6 billion dollars worldwide by 2021 [1]. This means that the digital work management platform…
SAP ERP and Workheld - two software solutions - one match made in heaven. The user-friendly cloud solution Workheld can be individually customized for your maintenance company and your needs!
For industrial companies, it is a great challenge to send employees to home office and still ensure that they can do their work – this…
As part of the master program Supply Chain Management and together with the Institute for Production Management at Vienna University of Economics and Business (WU),…
Many work orders in the day to day business are almost the same. With the Workheld work order templates you do not have to create them individually again and again.
Using the work order planning and scheduling in Workheld allows you to quickly assign, schedule and dispatch projects, work orders and workers.
With the annotation feature in Workheld, images, drawings and other documents can be annotated to document defects easily and create photo protocols or as-built documentation.
Through the integrated status dashboard its easy to keep track of projects, assignments and work order status. Thanks to the simple progress monitoring, you can see immediately if an order is behind schedule or a defect has occurred.
The tool management in Workheld allows coordinators to define the tools required to execute work orders as well as individual work steps, and technicians receive detailed information about each tool.
Using Workheld's asset management, coordinators can assign the affected assets directly to work orders and individual work steps in Workheld, and technicians receive detailed information. Maintenance and service work on the system is documented and included in the system history.
Assembly, service or maintenance - technicians are always dependent on checklists and forms. Workheld makes managing and working with checklists very easy.