Customer service management on one platform
Your customers will love it and your technicians will have more time for the essentials. The work on the machine.
More customer service calls
in less time
Service with Workheld
With Workheld you enable the best possible service for your customers.
This video shows in less than 2 minutes how you can use the Workheld platform to process orders digitally and reliably, saving time and money.
Digital service reports
Creating reports has never been easier with Workheld. At the touch of a button, technicians can generate a PDF report from their checklists, photos and working hours, which can be digitally signed by the customer.
Employees & Workload
Job planning is child’s play with Workheld. The planned orders are distributed to the employees by drag & drop. This way you always have an overview of the current and the coming weeks. When a new order comes in, you immediately see who is still available and can adjust the planning.
Keeping the overview
You can always keep an eye on the current status of order processing via the integrated status dashboard. The simple progress monitoring allows you to see immediately if an order is behind schedule or if you need to react due to deviations….
Take a step into the future with Workheld.
We help you with this and support you with our service experts.
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Our Success Story with Automotion
As a long-standing customer, DS Automotion GmbH uses Workheld for service processing and system documentation. Ask one of our experts and they will be happy to show you how DS Automotion has improved its customer service.