Live Support for increased efficiency. Video assistance via smart glasses, smartphone or mobile device.
Observe and support service operations via live video stream.
Transmit documents and images during a call.
Schedule calls ahead of time with calendar invitations via email.
Creation of snapshots from the live stream which can be annotated and sent as a feedback to the employee.
On-premise & cloud
Available both as on-premise installation on your server and as hosted cloud solution.
Recording of support sessions to use for training videos or as evidence for customers.
High encryption standards and separation of connection and communication servers.
Add more experts to a call during an ongoing session.
User and group administration
Flexible management of users, groups and permissions.
Retrieve data about planned and completed calls via REST API.
Participants of a call can receive a written receipt at the end.
Customize the solution to your organisation with individual colors and logos.
Live video and audio streaming allows specialists to guide the work process and send image-based feedback directly to the mobile device. This allows them to provide location-independent support in real time. Furthermore, the entire support call can be recorded and later used for training sessions. The communication is completely end-to-end encrypted.
Regardless of whether you use smartglasses, a smartphone, or a computer, Windows or Mac – Workheld Call supports commercial devices and therefore does not require specialised or expensive hardware.
We can help you choose the device that will best suit you.
HMT-1 & HMT-1Z1
Web & Smartphones
How does Workheld Call work?
Based on a clean and intuitive user interface, the app allows simple and quick adoption and a smooth communication experience.
Workheld Call is a product of Workheld GmbH. Our digital assistance systems put the user into focus through a perfect user experience and increase the added value of companies.