The key figures for the technical field service
Digitalization has increased the measurability of machine use and operational processes in industrial companies. The use of IoT technologies has made predictive maintenance possible, and…
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The three most valuable use cases for mobile apps in the field service
There is no right answer to the question of how to best digitally transform a field service organization. However, with regard to mobility, there are…
Maintenance and service – What is the difference?
The terms maintenance and service are constantly being used in industry. But what is actually the difference? Is there even one? One thing is certain,…
The ROI calculator for your service processes
Different digitisation measures compete within a company. Decision makers prefer to approve projects and budgets on a data basis. But how can the Return on…
Field Service Management 4.0 and Industrial IoT
Field Service Management or maintenance management is nothing new. For decades, models have been investigated in order to deploy field service technicians as efficiently as…
Your FSM guide for excellent service
In the age of Industry 4.0, many companies have focused on networking machines and automating process flows. The human factor has sometimes receded into the…
Digitalization of assembly & customer service: Predictive resource planning and real-time resource control
Make predictive resource planning & resource control fast and easy with Workheld in your customer service organization!
Achieve transparent accounting in the production
Workheld ensures complete transparency in the entire production process - even the recording of expenses and the final accounting are not neglected.
Safety in maintenance through real multitasking
Our health is our greatest asset - with Workheld and the integrated voice assistant you can ensure the safety of your technicians in the field. In addition, real multitasking and efficient order execution throughout the entire maintenance process is possible.
Digital customer service: time savings in the entire work process
Time is money - with Workheld you can add one hour of unproductivity to your time saving account every day.
Cost reduction through digitalization of maintenance – by up to 20%
Reduce maintenance costs by up to 20% - just by using Workheld? Read on and see for yourself the benefits that Workheld has in store for you.
Digital customer service: long-term customer satisfaction & customer loyalty
Increase customer satisfaction with Workheld and thus ensure strong and long-term customer loyalty in customer service.