Field Service Management for digital customer support
Good customer service is the key to a long-lasting partnership with satisfied customers. WorkHeld enables you to deliver the best possible service quickly and reliably. Not only does WorkHeld facilitate the planning and execution of service orders, it also makes a good impression on your customers. The automatically generated service reports can be digitally signed directly on site. This ensures easy, fast and transparent invoicing.
Using WorkHeld’s asset management, coordinators can assign the affected assets directly to work orders and individual work steps in WorkHeld, and technicians receive detailed information. Maintenance and service work on the system is documented and included in the system history.